Troubleshooting

Start here when the instrument reading, building condition or system behavior does not match expectations. Troubleshooting requires separating an observed symptom from a verified cause. A high reading, a cold pattern or an unexpected pressure drop may have more than one explanation.

A practical diagnostic sequence

  1. Describe the symptom: what changed, when it appears, and what operating state was present?
  2. Verify the measurement: check instrument suitability, units, setup, calibration or verification status, location and stabilization time.
  3. Compare conditions: record baseline and problem-state readings under comparable conditions.
  4. Isolate likely causes: distinguish the measured evidence from assumptions and test the safest, most likely explanations first.
  5. Confirm the correction: repeat the same measurement after a change and preserve a record of what was adjusted.

Common troubleshooting themes

Our guides address airflow and ventilation disagreements, combustion readings, refrigerant system measurements, infrared temperature uncertainty, humidity and condensation, compressed-air demand and temperature logger inconsistencies.

Published troubleshooting guides

Stop and consult appropriately qualified personnel when testing involves hazardous voltage, gas or combustion products, refrigerant handling, pressure systems or invasive building work.